Construction Commercial Support Cloud Back Office

Unlike freelancing, we provide a complete back-office service with standardised processes, guaranteed availability, and consistent quality through our QA framework. You're not managing individual contractors, you're plugging into a managed operation that behaves the same way every time.

No. There's no hiring, recruitment, or training involved on your side. You get ready-to-go professional capability the moment you submit a request, so you can add commercial support capacity without growing headcount.

Yes. Because capacity isn't tied to hiring, you can scale your usage up during busy tender periods and scale back down when things are quieter, without the overhead of managing a fluctuating in-house team.

Yes. We actively support construction companies across Australia, United Kingdom, United States, Canada, New Zealand, Ireland, and Netherlands. Our team understands regional construction standards including AS (Australia), BS (UK), NZS (New Zealand), CSA (Canada), NEN (Netherlands), and local building codes in each market.

We work with multiple international construction standards including Australian Standards (AS), British Standards (BS), New Zealand Standards (NZS), Canadian Standards (CSA), US building codes, Irish construction regulations, and Dutch NEN standards (Netherlands). Our team adapts to your regional requirements and documentation formats.

We specialise in Construction Commercial Support across the full project lifecycle: quantity take-offs and measurements, Bills of Quantities (BOQ), tender documentation and review, cost checks and cost planning, variation assessment, rate build-ups, and general construction admin and documentation, across all building types.

Most standard BOQs are delivered within 24-48 hours. Simple residential projects may be faster, while complex commercial or industrial projects typically take 3-5 days. Enterprise plan users can request urgent delivery for time-sensitive tenders with same-day turnaround available.

We accept PDF, DWG, DXF, Revit (RVT), IFC, and most standard architectural and engineering drawing formats. Our automation framework can process both 2D drawings and 3D BIM models from major design software including AutoCAD, Revit, ArchiCAD, and Vectorworks.

Yes. We work with both metric (metres, millimetres) and imperial (feet, inches) measurement systems. Our team is familiar with regional preferences - metric for Australia, UK, NZ, and Ireland, and both metric and imperial for US and Canadian projects.

Our automations accelerate document processing, drawing preparation, and data extraction, while human experts handle interpretation, judgment, and final validation. Where appropriate, some workflows are assisted by AI tools, but every output passes through our automation framework and a human review before it's delivered.

No. Automation handles the repetitive, time-consuming parts of a workflow, but trained commercial specialists always provide the interpretation, judgment, and final sign-off. Nothing reaches you without passing through our QA framework first.

Our platform operates 24/7 across multiple time zones including AEST/AEDT (Australia), GMT/BST (UK/Ireland), EST/PST (US/Canada), and NZST (New Zealand), so your projects keep moving regardless of local business hours. Urgent project handling is also available on our Active and Enterprise plans for when a deadline can't wait.

Yes. We support residential projects of all sizes, from single-family homes and townhouses to multi-unit developments and apartment complexes. Our BOQ preparation and quantity surveying services cover all residential construction types across our operating regions.

Absolutely. We handle commercial office buildings, retail developments, industrial warehouses, educational facilities, healthcare buildings, and infrastructure projects. Our team has experience across all construction sectors and project scales.

Our tender support includes quantity take-offs, BOQ preparation, tender document review, cost checking, rate analysis, subcontractor package preparation, and tender submission formatting. We help you respond to more tenders with faster turnaround and consistent quality.

Pricing has two parts. A monthly or yearly workspace plan (Entry, Active, or Enterprise) covers your account, users, storage, and platform features. Actual work, whether completed by our operators or AI tools, is billed separately using tokens, so you only pay for the output you request.

Each task you submit uses tokens, giving you a transparent, pay-for-output model rather than a flat headcount cost. Tokens can be purchased anytime as pay-as-you-go bundles or as a monthly token subscription, depending on how steady your workload is.

A typical small residential BOQ costs 50-100 tokens (approximately $50-100), medium commercial projects range from 150-300 tokens, and larger complex projects from 300-500+ tokens depending on scope and complexity. You only pay for what you request with no hidden fees.

Yes. We support billing in Australian Dollars (AUD), British Pounds (GBP), US Dollars (USD), Canadian Dollars (CAD), New Zealand Dollars (NZD), and Euros (EUR) for Ireland. Your workspace settings determine your preferred currency for transparent local pricing.

Yes. New users receive trial tokens to test the platform with a real project at no cost. This lets you experience our workflow, quality standards, and turnaround times before committing to a paid plan. Contact us to activate your trial.

Yes. Multi-user access is included from our Active plan upward, with higher user limits and parallel task handling as you move up to Enterprise, so your wider team can submit and track work from the same workspace.

We accept major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. For Enterprise plans, we can arrange invoice billing with net 30 payment terms for established accounts.

Yes. Monthly plans can be cancelled or changed at any time with changes taking effect at your next billing cycle. Annual plans provide discounted rates but are billed upfront for 12 months. Unused tokens roll over each month and don't expire.

All project data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use enterprise-grade cloud infrastructure with SOC 2 compliance, regular security audits, and strict access controls. Your drawings and documents are stored securely and never shared with third parties.

Yes. We're happy to sign mutual Non-Disclosure Agreements (NDAs) and project-specific confidentiality agreements. Enterprise plan users can establish master service agreements with custom terms for ongoing work.

Only assigned operators working on your specific project have access to your files, along with our QA team for quality validation. All team members are bound by strict confidentiality agreements. You maintain full control over file sharing and access permissions.

Data is stored in secure cloud infrastructure with regional data centers. Australian/NZ clients can request data residency in Australia, UK/Ireland clients in the UK/EU, and US/Canadian clients in North America, ensuring compliance with local data protection regulations.

Yes. We comply with GDPR (for UK/Ireland/EU), Australian Privacy Principles (APP), New Zealand Privacy Act, Canadian PIPEDA, and US data protection standards. You maintain ownership of all your data and can request deletion at any time.

Our support team is available around the clock to help with account, billing, or project questions. While day-to-day task delivery is handled by your assigned operators, support is always on hand to coordinate and resolve anything that comes up.

Yes. Minor revisions and corrections are included at no extra cost. If there's an error on our end, we'll fix it immediately. If project scope changes require significant rework, we'll discuss token requirements upfront before proceeding.

Yes. All new users receive onboarding guidance and platform training. We provide documentation, video tutorials, and live support to help your team get up to speed quickly. Enterprise plans include dedicated onboarding sessions tailored to your workflow.